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Lazar J, Jones A, Hackley M, Shneiderman B.  2005.  Severity and Impact of Computer User Frustration: A Comparison of Student and Workplace Users (2002). Institute for Systems Research Technical Reports.
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Plaisant C, Shneiderman B.  2005.  Show Me! Guidelines for producing recorded demonstrations. 2005 IEEE Symposium on Visual Languages and Human-Centric Computing. :171-178.
Plaisant C, Shneiderman B.  2005.  Show Me! Guidelines for Producing Recorded Demonstrations (2005). Institute for Systems Research Technical Reports.
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Bessiere K, Ceaparu I, Lazar J, Robinson J, Shneiderman B.  2005.  Social and Psychological Influences on Computer User Frustration (Newhagen book chapter, 2002). Institute for Systems Research Technical Reports.
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Marchionini G, Haas S, Plaisant C, Shneiderman B, Hert C.  2005.  Toward a Statistical Knowledge Network (2004). Institute for Systems Research Technical Reports.
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Shneiderman B, Rao R, Andrews K, Ahlberg C, Brodbeck D, Jewitt T, Mackinlay J.  2005.  Turning information visualization innovations into commercial products: lessons to guide the next success. IEEE Symposium on Information Visualization, 2005. INFOVIS 2005. :241-244.
Seo J, Shneiderman B.  2005.  Understanding Clusters in Multidimensional Spaces: Making Meaning by Combining Insights from Coordinated Views of Domain Knowledge (2004). Institute for Systems Research Technical Reports.
Shneiderman B, Hochheiser H.  2005.  Universal Usability as a Stimulus to Advanced Interface Design (2001). Institute for Systems Research Technical Reports.
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Lazar J, Jones A, Bessiere K, Ceaparu I, Shneiderman B.  2005.  User Frustration with Technology in the Workplace (2004). Institute for Systems Research Technical Reports.
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Hochheiser H, Shneiderman B.  2005.  Visual Specification of Queries for Finding Patterns in Time-Series Data (2001). Institute for Systems Research Technical Reports.
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Ceaparu I, Lazar J, Bessiere K, Robinson J, Shneiderman B.  2004.  Determining Causes and Severity of End-User Frustration. International Journal of Human-Computer Interaction. 17(3):333-356.
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Hochheiser H, Shneiderman B.  2004.  Dynamic Query Tools for Time Series Data Sets: Timebox Widgets for Interactive Exploration. Information VisualizationInformation Visualization. 3(1):1-18.
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Chintalapani G, Plaisant C, Shneiderman B.  2004.  Extending the utility of treemaps with flexible hierarchy. Eighth International Conference on Information Visualisation, 2004. IV 2004. Proceedings. :335-344.
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Shneiderman B.  2004.  Facilitating understanding of information visualizations: emerging principles and examples. Eighth International Conference on Information Visualisation, 2004. IV 2004. Proceedings.
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Ceaparu I, Shneiderman B.  2004.  Finding governmental statistical data on the Web: A study of categorically organized links for the FedStats topics page. Journal of the American Society for Information Science and Technology. 55(11):1008-1015.
Ceaparu I, Shneiderman B.  2004.  Finding Governmental Statistical Data on the Web: Three Empirical Studies of the FedStats Topics Page. Journal of the American Society for Information Science and Technology. 55:1008-1015.
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Shneiderman B.  2004.  Human needs and mobile technologies: small, fast, and fun. Proceedings of the 2nd international conference on Mobile systems, applications, and services. :1-1.

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