@book {17069,
	title = {Designing Interactive Computer Systems: A Software Psychology Workshop},
	year = {1984},
	month = {1984///},
	publisher = {University of California, Los Angeles, University Extension, Dept. of Engineering, Science, and Mathematics},
	organization = {University of California, Los Angeles, University Extension, Dept. of Engineering, Science, and Mathematics},
	author = {Shneiderman, Ben}
}
